Job Details
** Seasonal Guest Relations Team Member**
**Job Category****:** In Park **Requisition Number****:** SEASO04659 Showing 1 location **Job Details**
**Description**
**Job Summary:** **Assist Guest with questions, comments, concerns, tickets, and other needs.**
Successful applicants will need to be able to work outside in a variety of weather conditions.
**Essential Duties and Responsibilities:**
* Maintain a safe, friendly and clean, work environment
* Respond to Guest questions and comments in person, by letter, e-mail, or by phone
* Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone
* Friendly Guest Interaction
* Rent strollers and wheelchairs
* Accurately handle multiple types of transactions including credit, vouchers, etc.
* Sell and issue tickets and season passes
* Handle lost and found items
* Perform other duties deemed necessary by the supervisor and/or manager
* Able to navigate through multiple computer programs to assist Guests
**Skills and Qualifications:**
* Good written and oral communication skills
* Availability to work varied shifts, including nights, weekends and holidays
* Knowledge of Six Flags St. Louis product, policies, and standards
* Good computer skills
* Ability to handle cash accurately
* Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level.
* Completion of second interview and pre-employment screening.
* Must be at least 16 years old
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