Personal Banker I Utility, Overland Park (Full Time)

 Commerce Bank


 Overland Park,KS


Job Details

23942 Personal Banker I Utility, Overland Park (Full Time) (Open)
Job Category:
Grade 05 ----------------------------------------------------------------------
Location: 6305 W. 135th Street, Overland Park, Kansas 66223 ----------------------------------------------------------------------

Job Expectations:
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a "Super Community" bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

Commerce Bank is seeking a highly motivated and customer focused individual for a Personal Banker I Utility opportunity. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development. The Personal Banker Utility will be required to travel and work at various branches with varying starting and ending times based on the needs of the branch throughout the Kansas City metro area (other than base location).

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.

Work Hours: Available to work Monday - Friday 7:00 am - 6:30 pm, Saturday 8:00 am - 1:30 pm

As a Personal Banker I, you will:
Process customer transactions, balance, and safeguard against fraud
Maximize the customer's experience during interactions while executing Commerce Bank's expectations and assist in meeting the branch team's goals
Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs
Promote Commerce Bank's products and services based on customer's needs
Effectively leverage sales process within customer interactions, cross-selling and referral skills
Generally, handle service transactions and sales interactions
May have approval authority and/or vault responsibilities
Maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.

High School diploma (or equivalent) is required
Bachelor's degree is preferred but not required

Preferred applicants will have:
At least 1 years' experience as a Personal Banker/Teller, Banking Services Consultant, Financial Service Representative or similar position is preferred but not required
Customer service and sales experience
Knowledge of retail banking products, philosophy, policy, procedures, and documentation is preferred
Effective sales ability including cross-selling and referral skills
Cash handling experience is preferred but not required
Strong PC skills and previous experience with (or ability to learn) retail banking sales and transaction processing systems
Excellent communication skills (verbal, written and presentation)
Strong attention to detail and accuracy skills
Effective multi-tasking and organizational skills
Ability to work Saturdays
Time Type:
Full time