Job Details
- Daily Responsibilities
* Print and review past due and current day backlog
* Oversee Customer Status Updates and AM/PM Production Update.
* Expedite/Communicate Customers adjustment, and priority orders
* Update/maintain/insert orders into Kiwi schedule
* Update AM/PM Production Meeting Minutes
* AM/PM- Attend AM/PM Production Meeting
* AM/PM- Check in returned product requesting credit
* Monitor deliveries, update customers as needed
* Volume Customer review, pull back review/communication
- Weekly Responsibilities
* Thursday AM/PM- Weekend receiving request.
* Attend Weekend commitment review meeting
- Ongoing Responsibilities
* Monitor CS email during your scheduled email time.
* Make sure any emails just sent to you are replied to in a timely manner.
* Oversee all customer contact (make sure we are not over or under sharing information)
* Create and maintain Customer Service weekday and weekend schedule
* Ensure all priority items added to AM/PM/PM meeting. CSRs are responsible for adding items, but they need to be reminded from time to time.
* Failed orders- Push failed orders into the system
* Calculate and check all Customer Quotes
* Customer Holiday Hour requests
* Maintain procedures and spreadsheets relevant to the department
* Red Alert notification if finish time is after 7:30 pm
* Communicate trials, new paper, new customers, orders requiring testing
- Physical Requirements
* Must be able to lift up to 20 lbs.
* Must be able to sit and/or stand for 8 hours per day.
Are you seeking
+ Full Time
+ Part Time
+ Temporary
* **Education and Training**
High School
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* City
* Last Grade Completed
College
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* Last Grade Completed
* Major
Graduate School
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* City
* Last Grade Completed
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Vocational School
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* Last Grade Completed
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Apprenticeship
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Other
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Job Duties Job Duties Job Duties Job Duties Special Skills and Training List any special skills or training which are relevant to the position for which you are applying. Thank you for your interest in working for Five Star Sheets L.L.C. We are an equal opportunity employer. Employment with us is based on y our merit, past experience, and ability to perform the job.
**Certification**
Consent * Required By completing and submitting this form, I certify that all of the statements made in this application are true, complete and correct to the best of my knowledge and belief, and are made in good faith. I understand that false or misleading statements willfully made may be sufficient grounds for not being hired, or upon being hired, for discharge. I authorize the company to contact my previous employers for employment references and to release information from my employment records. I also authorize the company to contact the schools I have attended for verification of graduation and to release information from my school records.
I further understand that if I am employed, my employment is not for a definite period and the company or I can terminate it at anytime, with or without notice or cause. I agree to these terms. * Required Consent * Required It is well recognized that employees cannot perform their job assignments effectively or safely while under the influence of drugs. The use of drugs greatly increases the risk of accidents, serious injuries and fatalities. It also interferes with the ability of employees to produce quality work. Because of our Companys concern for the safety and well being of our employees, and because of the desire that employees consistently utilize their best abilities when performing their work, Five Star Sheets, L.L.C. has adopted a drug-screening program. To be eligible for employment, applicants who are offered employment must take and pass a drug-screening test. If an applicant refuses to take the test, refuses to sign the Consent and Release Agreement, or fails the test, the applicant will not be eligible for employment with Five Star Sheets L.L.C.
If an applicants sample fails the initial test, the applicant may, at his or her option, request confirmatory testing at the independent laboratory, which performed the initial screening test. The laboratory shall use the GC/MS test, and the applicant must pay the laboratory for the confirmatory testing before it is performed. If the second test confirms the initial positive result, a Medical Review Officer will determine if a legitimate medical reason exists for the positive test result. If no legitimate medical reason is identified, the applicant will not be employed. If the test is negative for drugs on the confirmatory test, Five Star Sheets, L.L.C. will reimburse the applicant for the cost of confirmatory testing and will consider the applicant eligible for employment. I acknowledge that I have received and read this policy or that this policy has been read to me. * Required