Job Details
Customer Service / Account Executive 20,000 plus bonus 30,000 (Un capped)
**Job description**
Internal Account Executive
Our client a leading service solutions company are currently seeking a CSA join their internal team .
You will be responsible for all inbound customer contact and will increase revenue by
identifying new business development opportunities with well-established customers.
This is a perfect opportunity if you are looking to join a business that can add to your
existing skill set and move your career forward.
Your role will include:
Manage existing client relationships, up-selling services
Taking inbound client communications, either by phone or email,
Maximise growth potential and reduce revenue losses with customer base
Works closely with internal departments to improve on service
Able to show empathy to customers
Report on activity and track all sales activity
Attend internal meetings with colleagues to review customer accounts
Investigate, analyse and resolve customer satisfaction complaints
Experience required:
Experience working within customer services or sales environments
Previously cross and up sold services or products
Skilled in building and leveraging relationships over the phone
In return our client offers a solid career development plan / path a competitive base salary plus bonus scheme
Free onsite parking
Cycle to work scheme
Life insurance
Up to 5% company pension contribution
Apply now for an immediate interview!
**Required skills**
* Advisor
* Career Development
* Customer Service
* Scheme
* Bonus
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