Job Details
WORK FOR THE BEST - FOUR SEASONS RESORT SCOTTSDALE!
Who We Are:
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons.
Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.
The Opportunity:
We are seeking a Guest Room Attendant!
The Room Attendant is an integral part of the Housekeeping Team, maintaining the guest rooms and suites to industry high standards which allows the ultimate comfort for our visiting guests. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.
Responsibilities Include (but are not limited to):
Clean guestrooms as assigned by management and in accordance with hotel standards.
Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.
Provide genuine hospitality and recognition in the work area. Promotes hotel services and products.
Anticipate guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
To immediately report and hand into Housekeeping Office any property or guest keys found in 'check out' rooms.
To keep linen rooms, tidy, correctly stocked and closed when not in use. Must ensure working equipment is always clean, tidy and in good working order.
Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
To report to managers any blankets, bedspreads, valances etc. that need changing.
Report any damages/repairs/maintenance inserted in HotSOS.
To complete deep cleaning of rooms as allocated by managers.
To report to your managers anything or anyone suspicious and a Health and Safety hazard.
To carry out any other cleaning duties as specified by your manager.
Works harmoniously and professionally with co-workers and hotel employees.
Preferred Qualifications and Skills:
High School education or equivalent experiences.
Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.
Have a high level of attention to detail.
Knowledge and the ability to operate cleaning equipment.
Ability to understand and working knowledge of English.
Must be flexible with schedule - Able to work weekdays, weekends, holidays
Service Culture
Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
What to Expect
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complementary Uniforms and uniform care
Complimentary Employee Meals
Comprehensive learning and development programs to help you master your craft.
And so much more!
Visa Requirements
Authorization to work in the United States is required for this role.
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -