DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!Responsibilities Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Provide exceptional service to all hotel guests during their stay Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Perform additional bookkeeping, administrative, and accounting procedures as requiredQualifications Computer proficiency is required; experience with accounting or reservation software is preferred Experience in the hospitality industry or guest services is preferred, but not required Diploma or equivalent from high school is required; some college is desired Flexible overnight hours are required Outstanding communication skills and excellent customer service skills are required
Holiday Inn Express & Suites Louisville Downtown
06/01/2024
Louisville,KY