Job Details
POSITION:Asst. Box Office Manager
LOCATION:Smart Financial Centre-Sugarland, TX
HOURS:Full Time- with a comprehensive benefits package
COMPENSATION: Commensurate with Experience
ABOUT THE POSITION
The Smart Financial Centre at Sugar Land is searching for an Assistant Box Office Manager to join the venue management team and assist in box office operations. The Assistant Box Office Manager will report to the Smart Financial Centre s Box Office Manager and will assist in managing a team of ticket sellers.
PEOPLE, PLACES, and THINGS
This individual will be responsible for the following:
- Effectively manage day-to-day operations of the Box Office.
- Create and manage ticketed events in a computerized environment.
- Interact positively and communicate effectively externally with venue guests, ticketing providers, artist, record labels, fan clubs, and tour managers as needed
- Maintain the highest level of guest service, managing and resolving in person and over the phone customer service issues, in a timely and professional manner
Personnel hiring, evaluation, training coordination, discipline, scheduling, payroll, and supervision. - Perform additional duties as directed by Box Office Manager, General Manager and Corporate office.
EXPERIENCE and SKILLS - Previous Box Office experience.
- Skill and working knowledge of computerized ticketing operations and software (Microsoft Word, Excel and Outlook).
- Ability to multi-task daily, be organized, and detail oriented
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of the Audience View and Ticketmaster host systems preferred
Proficient-typing skills required.
ABOUT ATG Nothing beats the energy and excitement of a great live performance. That s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.
People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious are about our people. Thousands of people work for ATG worldwide and it s their passion and commitment that allows us to create great live entertainment experiences.
Learn more about ATG, visit www.atg.co.uk/
ATG s Inclusion, Diversity, Equity, & Access Mission StatementA Stage for Everyone Our stages are a platform for compelling stories stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.