IT Specialist


Job Details

Description

System Administrator - Networking

Prizm is looking for an experienced IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles including network management, server work, and business processes.

Compensation:

  • $70,000 - $80,000 yearly DOE + benefits


Responsibilities

Developing & Implementing Technology Roadmaps for Clients
Assisting team members with complex IT situations
Server & Software Implementation & Troubleshooting
Researching & Vetting New Technologies to Expand Prizm's Stack
Articulating Complex Technology In Understandable Terms to Clients & Prospects
Help with SOP Across All Projects
Explaining what "The Cloud" is and why it's not scary for business
Assist the sales team with complex project proposals
And all other common aspects of IT support

Qualifications

BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
Proven communication and leadership skills
Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
Cybersecurity training is a huge plus
Compliance experience is a huge plus
Team player and solution-focused attitude
Flexibility to change tasks quickly and manage multiple projects simultaneously





 Prizm Document & Technology Solutions

 06/15/2024

 Buffalo,NY