Parts Manager

Job Details

Job Responsibilities and Duties

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Creates annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement or departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Submits all parts warranty and return claims within the required time frame to receive maximum credit
• Maximizes use of all order discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• Adheres to all policies and procedures set forth by Western Equipment and its Admin Office
• Monitors and manages to the metric goals set forth by Deere & Company (John Deere), the Director of Parts, and General Manager

Experience, Skills, and Knowledge

• Must be committed to the betterment of self, department, location, and Western Equipment as a whole
• 3+ years of experience in Parts Department operations
• Experience leading others
• Ability to use standard desktop load applications such as Microsoft Office, Microsoft Excel and internet functions
• Ability to write and speak effectively to individuals and groups
• Basic understanding of financial principals relative to the Parts Department Operations
• Ability to analyze and interpret internal reports
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School diploma or equivalent

 Western Equipment

 05/25/2024

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