Job Details
Job Details
Job Location
Plaza Art Kenwood - Cincinnati, OH
Description
JOB PURPOSE
Responsible for assisting the store manager in store operations, staff training and providing excellent customer service in selling art materials and custom frame design.
RESPONSIBILITIES
- Possess, acquire and maintain knowledge of artist supplies and creative materials.
- Accountable for opening and closing the store following procedures documented in the company procedure manual.
- Responsible for monitoring the transfer of the bank deposit from the store to the bank and reviewing the returned bank deposit receipts for its accuracy.
- Responsible for supervising and monitoring the job performance of the staff.
- Contribute to the training and development of new employees.
- Manage inventory, which includes inventory counts, adjustments, shelf- labeling and price changes to control product price and volume accuracy.
- Maintain knowledge of product availability to increase sales and provide customer satisfaction.
- Design custom framing to enhance the company's commitment to provide customers with a professional creative service.
- Assist customers with product purchasing.
- Facilitate special orders and store transfers of requested items from other store locations.
- Be aware of special sales and promotions and impart that information to the customer.
- Receive cash, credit or debit charges, check payments and redeem gift certificates from customers to purchase merchandise.
- Handle returns and exchanges.
- Create invoices for store charges.
- Receive shipped merchandise by matching receiving work sheets with the product.
- Maintain a professional demeanor when relating to superiors, coworkers and customers.
- Comply with company policy and procedures.
- All other duties assigned by Store Manager
QualificationsSKILLS/ COMPETENCIES - Must have excellent written and oral communication skill
- Demonstrate the ability to lead and motivate a staff.
- Possess interpersonal skills crucial for relating with superiors, coworkers and customers.
- Capable of handling multiple tasks, is self-directed and detail-oriented; relish autonomy.
- Demonstrate the ability to execute a plan with confidence and flexibility.
- Demonstrate trustworthiness and good judgment in decision-making.
- Possess the aptitude for learning procedures and the ability to instruct others in the same.
- Must possess stamina.
- Must be computer literate and possess basic arithmetic skills.
EXPERIENCE - The successful candidate should have previous experience in retail store operations, customer service, staff supervision and an art materials background.