Job Details
** Housekeeper - Hotel Havana**
**Job Category****:** Rooms Hourly **Requisition Number****:** HOUSE001747 Showing 1 location **Job Details**
**Description**
About our Company:
Located on a quiet stretch of San Antonios River Walk, Hotel Havana is a 27-room historic property restored from a 1914 upscale residential hotel. Paying homage to its original spirit, all unique guest rooms and public spaces reflect a combination of Mediterranean Revival architecture, rich Spanish Colonial history, and calm Caribbean temperament, which has made Hotel Havana one of the most authentic places to stay in San Antonio. Hotel Havana also offers two distinct dining venues: Ocho, a glass-enclosed restaurant serving pan-Latin and San Antonio-fused cuisine with river views, along with Havana Bar, the downstairs cocktail lounge with velvet couches and antique leather club chairs.
Hotel Havana is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.
We're looking for someone with:
High school education preferred
One (1) year related experience in hospitality or service industry
Must be able to speak, read, write and understand the primary language(s) of the workplace
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of employees or guests
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Job Responsibilities:
Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
Maintain the storage rooms with at least one (1) par clean at all times
Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
Maintain a positive relationship with employees and guests
Maintain constant communication between all departments (i.e. room status)
Possess knowledge of all guest services and amenities
Ensure all calls are answered in a courteous, professional and efficient manner
Maintain a high level of cleanliness and safety in the work area
Maintain an increased awareness of safety issues throughout the property
Be familiar with all safety and emergency procedures
Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Highly subsidized Medical, Dental and Vision insurance
Company paid Life Insurance and Long-Term Disability coverage
Short Term Disability coverage
Generous Paid Time off (Full Time)
Free stays at Bunkhouse hotels (Full Time)
401k with company matching
Employee Discounts
Bunkhouse Core Values:
BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.
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