Job Details
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents. Sonders innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality. Our Warehouse Agent (Back of House) will support the Warehouse Lead with Sonders supply chain and guest experience throughout the city. This role is best fit for someone who is organized and focused, aimed at efficiency and scalability when it comes to logistics and supply chain, and who is self-motivated and autonomous. This role will be located in Montreal, and responsibilities will include shipping and receiving, in-building storage organization, deliveries, and inventory management. If this describes you, we would love to hear from you!
The primary responsibilities of the Warehouse Agent (Back of House) will be supporting in the daily operation of Sonders storage facilities, including new building setup and then by maintaining inventory in our warehouse and storages to create a safe and accessible environment for on-the-ground staff. This will reduce issues and equip hospitality agents to solve guest requests quickly and efficiently.
Our Warehouse Agent - Back of House will also be responsible for his/her ability to complete tasks in an efficient manner, problem-solve issues independently and quickly, support the Warehouse Lead to implement processes when needed and communicate efficiently internally and externally.
**AT SONDER YOU WILL:**
* Assist Warehouse Lead in setting up and maintaining back of house operations across Sonders portfolio to support day-to-day operations including Property Management, Hospitality, housekeeping, and laundry
* Shipping / Receiving
* Use of the Sonder van to execute timely deliveries
* Regularly move and lift boxes up to 80lbs.
* Pack linen for our housekeeping partner
* Prepare linen pickups for our linen partner
* Problem solve quickly and confidently
* Provide support on in-building storage cleanups
* Tech-savvy: this role requires an ability to use Google sheets, Inventory Management Systems, Slack, and Asana. SQL experience is a plus but not required.
**WHAT WE LOOK FOR:**
* Previous experience in a warehouse or back-of-house environment
* Inventory management experience
* Strong organizational and communication skills
* Spacial awareness
* Experience in shipping and receiving
* Experience maintaining OSHA compliance a plus
* A self-starter effective at working in both a team environment and independently
* Must have a valid drivers license
* Comfortable working in a start-up environment
* Ability to lift boxes up to 80lbs
* Must be available evenings and weekends when needed
* This role requires regular access to a reliable smartphone, willingness to travel between properties on a daily basis when working, a valid driver's license, and a clean driving record with proof of insurance.
* We also have great benefits to make your life easier so you can focus on what you're best at
**WHAT WE OFFER:**
* Competitive hourly pay
* Generous stock option plan
* Medical, dental and vision insurance
* Paid Time Off & Paid Sick Time
* Annual free credits and discounts to stay in Sonders
* A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
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