Job Details
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Coordinator is a bridge between Event Managers and guests planning both events and guestroom blocks within the hotel. This includes, but is not limited to, corporate meetings, association conferences, non-profit galas, citywide conventions, weddings, and holiday parties. The Event Coordinator requires high attention to detail and a desire to learn and grow within events.
Responsibilities include:
* Administrative support to the Event Sales and Planning Team
* Organizing internal bookings
* Conducting hotel tours
* Answering phones while in the office and providing guidance to clients on behalf of Event Sales and Planning Team
* Assisting Event Managers with incoming leads
* Effective management of small guestroom blocks including the understanding of groups history and pick up performance with guidance from managers
* Prepare group resumes and event orders
* Positive collaboration with hotel departments and vendors
* Educating customers about Hyatts planner technology
* In-person customer point of contact during event execution
* Actively identifying and recommending ways to enhance the attendee experience
* Post event bill review and history reports
* Generating reports
Our Event Coordinator is expected to be actively involved in our community; industry related organizations as well as all Hyatt associate programs.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment in this 24/7 operations, if you are ready for this challenge, then we are ready for you.
Hyatt is an Equal Opportunity Employer- M/F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity
**Qualifications**
* A true desire to satisfy the needs of others in a fast-paced environment while carrying positive attitude and living Hyatts values and mission.
* Team oriented individual able to adapt to an ever-changing hospitality and event industry
* Prior experience in Banquet Operations & Wedding Planning in a hotel setting preferred
* History of superior customer service satisfaction
* Proficiency desired in Envision Sales Suite, Opera, Social Tables, Sertifi, Hyatt Planner Portal, Microsoft Office.
* Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
* Willingness to learn tasks in other departments in order to assist during busy times
* Refined verbal and written communication skills
* Strong analytical, organizational and interpersonal skills
* Flexible Schedule
Benefits available with this position:
* Medical/ Dental/ Vision Insurance after 30 days!
* 401K Retirement Savings Plan + Match
* Basic Life Insurance
* Vacation/ Sick Days
* FREE Parking and RTD Pass
Additional perks may include:
* Colleague rate and Complimentary Room nights when available
* Flexible Spending Account
* Meals
The starting rate for this position is $19.00/ hr. Actual pay will be commensurate with experience.