Job Details
**DTN Management**
**North Pointe Apartments Assistant Manager**
**East Lansing, MI - Full Time**
DTN is recognized as a leader in providing exceptional living experiences at the properties we develop, own, and manage. For 49 years, DTN, through its talented team members, has positively impacted those we serve. We welcome you to join us on our journey in being the housing provider of choice in Michigan.
****Job Summary****
The Assistant Manager supports the Community Manager in achieving the property business plan, through assigned responsibilities, mentoring and leadership to the team.
As an Assistant Manager, your primary responsibilities include:
* Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
* Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTNs reputation goals
* Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members
* At the direction of the Community Manager, complete all assigned tasks
* Manage site leasing efforts including sales process, marketing and advertising campaigns, and monthly outreach
* Manage resident retention strategy including DTN renewal process and resident events
* Process applications and leases for current and future residents
* Manage social media and reputation management processes
* Create and manage all purchase orders
* Ensure resident satisfaction with regular interaction including work order follow-up
**Core Candidate Qualities**
* 1+ years of experience in property management, hospitality or retail industries
* Financial acumen with experience managing to a P&L statement
* Desire to provide great customer outcomes
* An eye for detail- Our properties and team members are representing the brand
* Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and Power Point. Experience using an industry software, such as Yardi, is preferred
* Can do attitude- Willingness to take on various roles as may be necessary to achieve property goals
* Availability at night and on weekends at various times during the year
* Reliable transportation to get to work daily and to conduct daily job responsibilities