Job Details
**Customer Service Representative - PDX Airport**
**Job ID** 387852 Portland, OR **Overview**
**Enterprise Rent-A-Car** at the **Portland International Airport** is looking to grow our**Customer Service Representative -**team!
The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up.
Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. It's a fast-paced, fun environment at the nation's top airport location. If you enjoy a job where you're not staring at the clock, this is the one for you!
This position is located at PDX Airport 7240 NE Airport Way Portland, OR This full time position pays $15.50/ hour + monthly performance bonuses $100-$700 Guaranteed 40 hours per week Details on benefits available are available at
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, .
**Responsibilities**
* Provide a high level of customer service by assisting customers and assessing their rental needs in person
* Meet and greet customers in a friendly and timely manner
* Provide directions and general assistance
* Understand and communicate rental terms and conditions, vehicle features and other services
* Sell optional protection products, upgrades, fuel options and other additional equipment
* Assist to assess condition of rental upon return
* Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
* Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
* Perform miscellaneous and backup duties job-related duties as assigned
*Equal Opportunity Employer/Disability/Veterans*
**Qualifications**
+ Must be at least 18 years old
+ Must have a valid drivers license
+ No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related event on driving record in the past 3 years (DUI, DWI)
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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