Job Details
I. Title: River Bend 2 Support Staff
II. Reports to: Program Supervisor
III. Qualifications: A High School Diploma or equivalent is desired.
Valid driver's license with a driving record acceptable for insurance purposes
Acceptable FBI criminal records check, meeting the Agencies definition of acceptable moral character.
Basic Computer skills
Negative Drug Screen
Negative TB Test
Written and verbal skills sufficient to complete the job description
IV. Additional Specifications:
Health: The Residential Support Staff must be in such physical and mental health so as not to negatively affect the health of the resident or the quality of his/her care. Physical requirements will include but may not be limited to lifting (50 pounds), bending, squatting, standing, stooping, kneeling, etc., on a regular basis without restriction.
Knowledge: A Residential Support Staff have sufficient knowledge to solve unusual as well as commonplace problems within the assigned area of responsibility. He/she shall have a basic understanding of the resident population as well as specific treatment knowledge and intervention skills.
Supervision: The Residential Support Staff shall be supervised by the Program Supervisor.
Skills: A Residential Support Staff shall have good skills in working with the residents which includes the ability to read, write and understand all Agency, resident and program documents.
Judgment: The Residential Support Staff shall be able to exercise sound judgment within their assigned areas of responsibility. He/she shall be able to work on a day to day basis without immediate direction from Supervisory staff. The Residential Support Staff shall be able to handle emergencies as outlined in the Policy and Procedure Manual.
Performance Standards: This position shall adhere to an acceptable code of ethics; maintain consumer/employee confidentiality, effective teamwork, courteous professional interactions with public and co-workers.
Level of Access: Full access to residential clinical and demographic records for River Bend 2. Limited access to residential financial records.
V. Overall Responsibilities:
The Residential Support Staff works under the direction of the Program Supervisor and Assistant Supervisor. The Residential Support Staff is responsible for completing all duties and activities assigned by Supervisor/designee. Positive interaction with residents and co-workers in all program areas is required. It is the responsibility of the Residential Support Staff to provide a relaxing, carefree living experience to improve the physical, emotional and spiritual wellness of the residents.
VI. Specific Responsibilities:
Program Management
- To follow all IMPACT and regulatory agency policies and procedures.
- Attend all mandatory staff meetings.
- Complete all paperwork/documentation on computer or hand written required by IMPACT and all regulatory agencies correctly, readable and on time.
- Report any change in resident or program needs by completing appropriate documentation and notifying supervisor for all irregular changes.
- Follow all safety rules.
- To perform housekeeping tasks to maintain the facility in a clean, safe and healthy condition.
Consumer Services - Report any suspected abuse and/or neglect immediately to your direct Supervisor.
- Make residents feel welcome and confident in our ability to provide amenities and services.
- Be polite, respectful, and accommodating towards residents and visitors at all times.
- Assist residents in accessing recreational, leisure and community activities.
- The Residential Support Staff is responsible for the resident's activities of daily living, which may include but not limited to assistance with bathing, dressing, personal hygiene and toileting.
- Administer medication to residents as ordered by the physician, using the procedure taught by IMPACT.
- Business needs may at times make the following conditions mandatory: overtime, work at another agency home, or adjustments to current work schedule. Employees are expected to work overtime when scheduled or requested by the employer. This is a condition of employment.
Personnel - To report any problems or concerns to the immediate Supervisor.
- To promote an atmosphere for the residents that is positive, cooperative, and secure.
- Avoid rumors, gossip, bringing personal business into the workplace that may negatively affect the consumer.
- Be respectful and sensitive of all staff and resident's cultural differences including but not limited to; weight, age, sex, religion, sexual orientation or race.
- Through the entire course of employment, must maintain an acceptable driving and criminal record, reporting any change immediately.
Staff Development/Training - Complete 100%Training Toolbox.
- Complete new employee orientation and Agency training within required time frames.
- Attend selected trainings which are of benefit to the Agency and/or program.
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General Agency - To inform the immediate Supervisor of any employee and/or resident status changes.
- To keep the immediate Supervisor informed about pertinent issues related to residents' progress/needs, facility maintenance, staffing concerns, policy violations and/or any other areas.
- Perform other activities within the established Agency policy as assigned by the supervisor.
- Each client/consumer has a right to confidentiality. In accepting employment at an I.M.P.A.C.T. facility, an employee is placed in a position of trust in regard to information regarding the clients/consumers. Employees must constantly be aware of the confidential nature of all information regarding the clients/consumers and any data pertaining to their care and treatment.
All reports, records, and data are confidential including those which pertain to testing, care, treatment, reporting, and research associated with the serious communicable diseases or infection If anyone contacts an employee about a client/consumer for whom this section might be applicable, he/she must immediately direct the person to the Executive Director.
Information concerning the client/consumers or staff person is not to be discussed outside the facility. Information concerning the clients/consumers or staff person should not be released, whether written or oral to any individual or agency without written consent of the consumer
ANY BREACH OF CONFIDENTIALITY MAY RESULT IN DISMISSAL. -
$17.60