Job Details
Job TypeFull-timeDescriptionPatient Services Team Member/Medical SchedulerRequirementsMEDICAL AUTHORIZATIONS TEAM MEMBER Hourly Rate - $14.00 - $18.00 per hourFULL TIME POSITIONLOCATION: LAS VEGAS, NV (NON REMOTE POSITION)Hourly Rate - $14.00 - $18.00 per hourResponsibilitiesMain point of contact interacting with patients over the phoneHandles a high volume of incoming calls.Schedules patient visits and procedures for multiple clinic locations which involves coordinating and adhering to many departments and their clinical protocols.Responds to questions and concerns and directs them to appropriate location or department.Provides on-going communication with clinical staff regarding real-time patient status.Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.Multitasks between several different technology systems to complete functions.Collects and enters all necessary demographic, clinical and insurance information from patients or responsible parties.Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.Communicates effectively with physicians and physician staff, ancillary departments, and patients.Obtains Authorizations for patient procedures and testing, communicates information to external facilities and patient.Works with insurance companies to determine eligibility and provides documentation to facilitate care for patient.Performs all other duties and projects as assigned.Highly self-motivated and directed with the ability to solve problemsRequired Qualifications:High School Diploma or GEDAt least one year of medical authorizations and/or one year of call center experience requiredDiagnostic Test Scheduling experience a plusWorking knowledge and experience with medical terminology and attention to detailExcellent customer service skills exhibiting good oral and written communication skillsAbility to multi-task and navigate between multiple computer systems simultaneouslyAbility to handle a large volume of incoming callsAll applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals.