Job Details
Job DetailsJob LocationPlaza Art Kenwood - Cincinnati, OHDescriptionJOB PURPOSEResponsible for assisting the store manager in store operations, staff training and providing excellent customer service in selling art materials and custom frame design.RESPONSIBILITIESPossess, acquire and maintain knowledge of artist supplies and creative materials.Accountable for opening and closing the store following procedures documented in the company procedure manual.Responsible for monitoring the transfer of the bank deposit from the store to the bank and reviewing the returned bank deposit receipts for its accuracy.Responsible for supervising and monitoring the job performance of the staff.Contribute to the training and development of new employees.Manage inventory, which includes inventory counts, adjustments, shelf- labeling and price changes to control product price and volume accuracy.Maintain knowledge of product availability to increase sales and provide customer satisfaction.Design custom framing to enhance the company's commitment to provide customers with a professional creative service.Assist customers with product purchasing.Facilitate special orders and store transfers of requested items from other store locations.Be aware of special sales and promotions and impart that information to the customer.Receive cash, credit or debit charges, check payments and redeem gift certificates from customers to purchase merchandise.Handle returns and exchanges.Create invoices for store charges.Receive shipped merchandise by matching receiving work sheets with the product.Maintain a professional demeanor when relating to superiors, coworkers and customers.Comply with company policy and procedures.All other duties assigned by Store ManagerQualificationsSKILLS/ COMPETENCIESMust have excellent written and oral communication skillDemonstrate the ability to lead and motivate a staff.Possess interpersonal skills crucial for relating with superiors, coworkers and customers.Capable of handling multiple tasks, is self-directed and detail-oriented; relish autonomy.Demonstrate the ability to execute a plan with confidence and flexibility.Demonstrate trustworthiness and good judgment in decision-making.Possess the aptitude for learning procedures and the ability to instruct others in the same.Must possess stamina.Must be computer literate and possess basic arithmetic skills.EXPERIENCEThe successful candidate should have previous experience in retail store operations, customer service, staff supervision and an art materials background.