Job Details
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
Who are we looking for As our Warehouse Logistics Support Lead, you will perform a key role in the NIKE Technology Operations team. Specifically, you will join our Global Operations & Support team as part of the APLA Technology Operations organization. You will use your technical expertise combined with your business acumen to coordinate, facilitate and scale our operational readiness programs.
If youre ready to innovate and lead, join Nikes Technology organization. We bring together technology and process expertise to deliver one-stop solutions that enable Nike, Inc.'s products and services. We are responsible for creating, developing and deploying seamless, tailored and inherently social experiences to its consumers. Working with our organization will be rewarding, challenging, and most definitely not be just another job.
Who will you work with You will be working with business partners, production support teams, engineers, subject matter experts and senior leaders to ensure operational readiness criteria are championed throughout the enterprise. Along with third-party vendors who manage our distribution centers, Warehouse Control System (WCS) and Material Handling Equipment (MHE).
What will you work on We are looking for someone to help champion our APLA initiatives in our logistic centers in partnership with our Engineering teams.
The successful candidate will be responsible for partnering with the global infrastructure team on the design, build and operations of the technology infrastructure that powers Nikes APLA distribution centers and connects them to the rest of Nike. Critical to success, is your ability to establish metrics on the health, capacity and performance of these services. Additionally, you will partner effectively with business leaders and technology colleagues that are responsible for supply chain applications.
The Warehouse Logistics Support Lead will support our APLA Network of Distribution Centers. They will also work hand-in-hand with Operations, Maintenance, WCS Vendors and other Nike Technology teams to ensure the smooth operation of our WCS systems within the facilities. This includes assisting and training WCS analysts on troubleshooting and communicating effectively on varying degrees of production support incidents within operations, maintenance, IT and vendor partner support.
Key Responsibilities:
* Coordinating a team of specialists leading all aspects of the WMS, WCS and MHE within APLA; along with RFID technology
* Manage work queues for new and modified services within Jira, Aha and ServiceNow ticketing systems
* Responsible for ensuring new functionality and services have knowledge transfer, SLAs and structured service offerings
* Internally within IT, establish and maintain strong working relationships within engineering, service teams and process owners
* Communicate strongly and build working relationships with peers, vendors, business partners and leadership at all levels
* Act in a leadership capacity to assist other IT leaders in entrenching a business and service culture
What you bring To make it clear, we're not looking for just anyone. We're looking for someone special, someone with the experience and skills outlined below:
* Bachelors' degree in Business, or IT a related field; or any combination of equivalent experience, education and training
* Knowledge of warehouse management systems (WMS), warehouse control systems (WCS) and Machine Handling Equipment (MHE)
* 5+ years Warehouse Management System (WMS) experience; or 3+ years of Manhattan Warehouse Management Open System (WMoS) experience, specifically
* Understand the communications, interactions and timings of WCS, MHE, and WMS applications
* Deep technical knowledge and hands-on experience with conveyor, robotics, sortation and RFID technologies
* Experience collaborating with multi-functional technology and business teams to support application changes or additions to the WMOS production support team portfolio
* Demonstrated ability to strongly influence, lead programs and champion change within a highly matrixed organization
* Solid teammate with the ability to work in project and production support models with a diverse group of individuals across multiple departments
* Ability to deal with ambiguity and work in a dynamic, matrixed environment
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
**How We Hire**
At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.
**Benefits**
Whether its transportation or financial health, we continually invest in our employees to help them achieve greatness inside and outside of work. All who work here should be able to realize their full potential.
Job titleWarehouse Logistics Support Lead, Asia Pacific & Latin AmericaLocationBeaverton, OregonNIKE, Inc. is committed to fostering a diverse and inclusive environment for all NIKE employees and job applicants and offers a number of accommodations to complete our interview process including readers and sign language, accessible and single location for in-person interviewers, modified equipment/devices and closed captioning. If you need an accommodation to complete the application process, were here to help! Please contact us at +1 503-###-#### and include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
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