Patient Care Associate (SHOW)


Job Details

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services.At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln.

Job Description

Purpose of Position:

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Duties & Responsibilities
1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient's chart.
2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemocult.
3. Prepares collected specimens for pick-up by labeling and preparing required form(s).
4. Performs vision and hearing testing and simple urinalysis.
5. Administers emergency first aid, including basic life support procedures.
6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
7. Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
8. Prepares examination room including cleaning and disinfecting of instruments and equipment.
9. Informs patients on proper preparation for various medical testing.
10. Interviews patient to obtain routine personal and medical information and appropriate health history.
11. Maintains, completes, processes and files patients' charts, appropriate forms and documents.
12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
14. Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
15. Maintains inventory of the unit's equipment stock and supplies.
16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
17. Directs and escorts patients to other departments and/or health care settings, as needed.
18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

SHOW Program:

  1. This position may be partially based at facility-based Primary Care Safety Net Clinic and partially based out of mobile clinics as part of the Street Health Outreach and Wellness program.
  2. While staffing the mobile clinic, canvas surrounding neighborhood to engage with patients experiencing homelessness. Offer limited medical services while encouraging patients to visit van or clinic for further evaluation and services.
  3. Performs or assists with all the activities within the scope of Patient Care Associate, Nurse Aide and/or medical ambulatory care technician certification/title, including but not limited to performing phlebotomy; checking vital signs; performing vision and hearing testing; performing simple first aid; preparing patients for examination; and others as within title
  4. Documents all observations, evaluations and interventions in the indicated forms or electronic medal records system
  5. Use the principles of harm reduction and a patient-centered approach to deliver care
  6. Exhibits sensitivity to the needs of a culturally and linguistically diverse patient population
  7. Works in collaboration with other members of the team to deliver compassionate, patient-centered care.
  8. Participates in monthly care coordination meetings, staff meetings, and trainings


Minimum Qualifications

  1. High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and
  2. Successful completion of an NYS Department of Health prescribed training program for Phlebotomy, satisfactory to the Laboratory Director; and
  3. Completion of a health care setting-based training program in the performance of electrocardiographs and basic life support procedures including certification in Cardio-Pulmonary Resuscitation.


If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

Public Service Loan Forgiveness Program (PSLF): The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Please visit the PSLF website for eligibility information: .





 Nyc Health Hospitals

 06/15/2024

 New York,NY