Job Details
**Description**
At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
Reporting to the SPD Manager and within established hospital and departmental policies, the SPD Inventory Technician is responsible for providing inventory management, program management, dedicated comprehensive technical support, reporting and analytics to the Perioperative Services, Endoscopy and external areas.
1.Ensures accurate tracking system data management for all products and instruments maintained with a special emphasis on data support functions.
a.Reviews IFUs for all instrumentation in accordance with enterprise and regulatory standards including the State Department of Health, Joint Commission and Center for Medicare Services (CMS) and escalates concerns to leadership.
b.Works collaboratively with Clinical Operations leadership to develop instrument/scope tray count sheets, enter instrumentation and trays into the tracking system, add pictures/comments, and maintain the down time count sheet system.
c.Works collaboratively to design and build custom SPM workflows to support adherence to instrument IFUs.
d.Supplies leadership with data as requested to monitor processes and adherence to standard operating procedures related to instrument and scope reprocessing.
e.Collaborates with Staff Development Team to assist with orientation and training of sterile processing employees and operating room staff related to the instrument tracking system; may be required to work after-hours and/or weekends on a limited basis for project implementation or training needs.
f.Responsible for Vendor instrument management, including the following functions:
i.Reception, inspection and system entry
ii.Instrument contents verification and documentation
iii.Return to Vendor and removal from inventory
2.Responsible for management of the departments reusable instrument inventory:
a.Purchasing, shipping & receiving functions and tracking using an inventory tracking system.
b.Maintenance of instrument par levels for commonly purchased items.
c.Implementation and management of individual instrument marking/tracking processes.
d.Maintains instrument repair needs, including coordinating with vendors, issuing requisitions and packaging devices for shipment.
3.Performs various information systems and data responsibilities for SPD:
a.Managing and troubleshooting SPD IS hardware and software needs.
b.Managing new employee profiles and manages access for staff in the system.
c.Utilization of Smartsheet and SharePoint to maintain various departmental data files.
d.Perform data entry responsibilities in Epic, including the population and building of Implant Tray contents.
4.Support and coordination of vendor tracking system and other vendor-related activities, including distribution of temporary access badges for vendors operating within the OR.
5.Must have a basic understanding regarding standard procedures, operational workflows and regulatory compliance for all areas of sterile processing including decontamination, assembly, sterilization, case pick and endoscope reprocessing.
6.Participates in various department initiatives, meetings and projects related to data or inventory management with both internal and external colleagues.
7.Capable of performing analytics of data and preparing documents for leader review.
8.All other responsibilities as assigned.
**Qualifications**
**Experience Minimum Required**
Two to three years SPD experience
Experience using Microsoft Office programs (greater than 2 years)
Data Entry Experience (greater than 1 year)
**Experience Preferred/Desired**
Experience processing reusable instrumentation in a hospital setting (greater than 3 years)
Customer Service Experience (greater than 3 years)
Experience in an OR/Sterile Processing Environment (greater than 3 years)
Experience utilizing Epic
Experience utilizing SPM or similar inventory tracking system.
Experience using PeopleSoft eBuy.
Experience using IMS Ready.
**Education Minimum Required**
High school diploma
**Education Preferred/Desired**
Post secondary education
**Special Skills Minimum Required**
Excellent Customer Service skills.
Must be able to speak, read, write and English fluently.
Must understand medical terminology and can interpret written instructions and complete various forms and records regarding equipment processing and preparation of equipment.
Must have experience utilizing a computer as a daily necessity of their employment; proficiency in Microsoft Office and similar programs.
Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
**Licensure and/or Certifications Required**
CRCST within one year of successfully completing Introductory period.
**Licensure and/or Certifications Preferred/Desired**
SQL Server certification
EEO Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
**Primary Location**
: NH-Dover-WDH Main Hospital Posted Shift Description : Related healthcare or inventory experience will be considered. Sign on bonus. **Location**
* Benefits
**Total Rewards**
Employee benefits represent a significant portion of total rewards for employees and their families. At Wentworth-Douglass Hospital, we recognize this, and are pleased to offer employees a comprehensive benefits package tailored to meet their needs.
* Video
**Where You Belong**
**-WHAT OUR EMPLOYEES ARE SAYING-**
"I chose to come to WDH for many reasons: the location, the friendliness, and the welcoming environment I was surrounded with when I first entered. Walking into WDH you immediately feel at ease. It's like you aren't even in a hospital; it's clean, calming, and everyone is so friendly and welcoming. My department is a constant learning experience due to the need of radiology throughout the hospital. Anyone thinking of working hereDO IT! You won't regret it. If you're looking for an incredible job, full of wonderful experiences and great staff, don't hold yourself back. "
Registered Nurse
**-WHAT OUR EMPLOYEES ARE SAYING-**
"I did not know what I wanted to pursue as a career, but I knew I wanted to be in the medical field. I took a Phlebotomy course to get my foot in the door and got hired at WDH. Ten years later, I am still here and loving it every day. Not only do I love my coworkers, who have become my close friends, but I love the diversity of my job. Often times I feel people overlook what we do, but not only do we provide compassion and skill in our job to the patients, but we also get to see behind the scenes; working closely with the medical staff ensuring patients are getting accurate results. I feel rewarded at the end of everyday knowing that I have playe