Job Details
Your Career. Our Company. Together, We Grow.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
$17.00/hr minimum - $23.80/hr maximum (range increases based on education, experience and certifications)
The medical receptionist will promptly greet and assist patients, families, and other guests in a professional, positive, and caring manner through in-person, online, and telephone interactions.
Safety
- Manages processes effectively regarding employee/patient safety.
Record Keeping
- Maintains all required records, reports, statistics, logs, files, and other documents as required.
Process Improvement
- Promotes a culture of process improvement by participating in unit/department-based programs that supports the systems process improvement goals.
- Actively participates on system-wide or hospital-based teams as needed.
Role Specific Responsibilities
- Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
- Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
- Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
- Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.
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Education
- High School diploma or equivalent
Licenses and Certification
- Current BLS certification; BLS from American Heart Association (AHA) preferred
- Certified Nurses Aid certification preferred
Experience and Skills
- Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
- Customer Service: 1 year of customer service experience preferred