Job Details
Location: Buchanan Dam, TX Contract **Jobs Description**
Customer Service Representative will work at the front gate of Black Rock Park and provide customer service to park visitors. This is a part-time position; 3 days/wk; 25 hrs/wk.
**Responsibilities**
* Answer phone, greet park visitors, provide information to visitors on park operations and facility rental, and assist in coordinating park host program.
* Obtain information on customer reservations from Texas Parks and Wildlife Department reservations center.
* Provide customers with facility rental information. Provide tours of facilities available for rent to potential customers as requested. Send rental agreements and park information to customers.
* Explain park regulations and policies to visitors.
* Collect, count and prepare cash and check deposits
* Reconcile credit card and bank statements
* Act as cashier
* Sell merchandise
* Rent cabins and canoes and collects day use fees (including curbside service at front entrance office).
**Qualifications**
* Skill in calculating correct change for cash transactions
* Skill in providing customer service
* Intermediate skill level in office productivity applications (such as email, word processing, spreadsheets, etc.)
* Ability to work efficiently and independently with minimal supervision
* Ability to build relationships and foster teamwork
* If you are looking for an organization that will value your time, commitment, and safety our client offers a wide variety of jobs for you to enjoy. Whether it is working at one of their beautiful parks, being a part of one of the largest transmission providers in Texas, helping secure and protect the water supply for more than 1.4 million people, working in their Wholesale Power division that provides electricity to more than 30 retail utilities, or supporting any of these areas in an administrative capacity, they have something for everyone! Our client will treat you as a valued team member and not just a number. The companys dedication to service leadership runs deep as they have been dedicated to enhancing the quality of life of the Texans they serve since the 1930s. Our client makes their employees safety a top priority, especially in todays climate with self-screening and reporting protocols in place. They even offer paid time off for COVID absences for most circumstances. If you are interested in a position with our client, apply today.