Job Details
Customer Service Representative **Location**
**Utah Warehouse - IDC | RC Willey**
256 S 5500 W
Salt Lake City, UT 84104
**Description**
**CUSTOMER SERVICE REPRESENTATIVE** **Starting Pay: $17 Per Hour - Work from Home Option***
**Training class starts Monday, February 28, 8 AM - 4:30 PM** **Once trained, schedule is Monday - Saturday, 11:30 AM - 8 PM with a day off during the week** RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
**WHAT YOU WILL GET:**
* Flexible, friendly work environment
* Paid Time Off Starting your first day
* Paid Holidays
* Excellent Employee Purchase Discounts
* A Tuition Reimbursement program
* Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
* Access to Company medical clinic and services
* Paid Parental Leave
* Annual Company Profit Sharing
* 401(k) with company match and more!
**WHAT YOU WILL BE DOING:**
* Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
* Provide phone assistance to delivery, customer service, and store departments
* Follow-up with customer issues and service requests in a timely and professional manner
* All other duties as assigned
**WHAT YOU WILL BRING ALONG:**
* Excellent customer service and problem-solving skills
* Must have the ability to handle difficult situations with customers
* Basic computer and typing skills needed
* Must be able to multi-task, pay attention to details and follow through with assigned tasks
* Must be dependable and self-motivated
**WE WILL HELP YOU SUCCEED** ***Once trained and with proven performance, associates will have the option to work from home.** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
**Join Our Team!** Click on the link below to complete an application.