Job Details
Job Description:
The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.
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Job Responsibilities:
- The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area.
- Builds customer loyalty by opening Victorias Secret Angel Cards (US only) and through customer email and phone capture
- Processes merchandise to be floor ready and maintains back room and under stock to brand standards
- Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
- Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
- Executes floorset proficiently
- Understands and adheres to brand standards
- Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
- Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
- Reinforces customer buying decisions at checkout and encourages purchase of additional items
- Recovers cash wrap selling zone and go-backs
- The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.
Job Requirements:
- Driving top line store sales results and growing the business through action and productivity
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our Best at Bras culture
- Creating customer awareness of programs available to them, (i.e. Victorias Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
- Keeping an awareness of, and building personal capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
- Setting personal goals and tracking individual and team performance to the goals
- Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
- Taking initiative to recover and replenish merchandise, so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
Qualification & Experience:
- Has a healthy, competitive spirit, while maintaining a team focus
- Is resilient and bounces back quickly from setbacks
- Pursues opportunities to take on more responsibility
- Exhibits an authentic desire to exceed the customers expectations
- Proven ability to meet or exceed goals preferred
- Demonstrates a sense of urgency
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
Job Details:
Company:Victorias Secret
Vacancy Type:Full Time
Job Location:Oakland, CA, US
Application Deadline: N/A
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