Body Shop Estimator / Advisor - Ourisman Chrysler Jeep Dodge of Alexandria

Ourisman Chrysler Jeep Dodge Of Alexandria is looking for an Body Shop Estimator / Advisor to join their team!!

Meet and greet customers, help making insurance claims and prepare estimates/photos for upload and approval; Ensure that customers receive prompt, courteous, and effective service
Knowledge of most major Insurance Direct Repair Program protocols and have the ability to upload estimates/images that meet those standards
Maintain contact with customer while vehicle is in the repair process, maintaining communication regarding status of repair
Prioritize required services, and be prepared to provide options upon request
Keep customer informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding customer s vehicle

Ourisman Chrysler Jeep Dodge of Alexandria

05/13/2024

Alexandria,VA