Job Details
** Apollo Heating and Cooling**
** Customer Service Representative**
Kent, OH 44240
**Apollo** is the areas leading heating and cooling company. Family owned and operated with a national trade association backing, we are able to offer a warm environment with defined jobs and responsibilities. Paired with our fun work place and our commitment to consistently deliver excellent customer service, there is no wonder why we are a steadily growing company. Our great employees receive strong training to help them get up to speed and able to contribute to our great team. If you are looking for more than a job, but a home please apply!
**Benefits**
* Medical Insurance
* Vision and Dental Insurance
* Prescription Card
* Excellent Hospitalization Benefits
* 401K Plan with Company Matching Program
* Paid Vacation and Holidays
* Paid Quarterly company gatherings including an awesome holiday party
* Paid training classes
* Opportunity for job growth and advancement
**Job Summary**
* Hourly Position 25-35k yearly blus bonuses
* First and Flex shift positions available
* Telemarketing a warm customer base
* Take inbound calls to schedule customer appointments and answer questions
* Interact with customers through day with calls, emails, and other forms
* Work on other office projects as needed
**Job Requirements**
* Good working knowledge of Microsoft Office products
* Able to keep a steady call pace with time management and organization
* Maintain minimum call counts of at least 100 calls in/out per day
* Inside Sales experience is a strong benefit
* A strong understanding of general appointment scheduling
* Able to handle fast pace at times
* Desire to help and serve customers and make a difference in what you do