Job Details
We are seeking a dynamic and skilled Legal Solution Consultant to join our team. This is a high impact role that helps connect the dots for our prospective clients and provide feedback to our product team. This role requires a unique blend of legal and contract expertise, technical acumen and effective storytelling abilities. You will manage a book of business supporting our commercial sales team in new client acquisition and expansion opportunities.
If you re passionate about the impact effective contract management can make on companies and love helping legal teams solve problems, this is the role for you!
Key Responsibilities
- Solution Discovery: Ask intelligent questions to better understand a prospects challenges/needs and frame the impact our solutions can have on their business. Write effective notes and clearly communicate your findings both internally and externally.
- Solution Demoing: Engage with customers to deliver compelling product demonstrations, tailoring the experience to highlight features most relevant to the customer s needs and ensuring our product differentiation is clear in every interaction.
- Product Education: Learn the details of how our product works, and educate prospective customers on our capabilities. Know how to best configure our technology to support priority use cases, and also know how to effectively say no to overly complicated requirements.
- Proof-of-Concept Execution: Collaborate with customers to obtain the necessary data for POCs, configure our POC data and digitize customer contracts into the POC environment. Make iterative adjustments based on customer feedback, train customers on our platform, provide guidance on usage, and offer troubleshooting support.
- RFPs Responses: Serve as the lead point of contact for RFPs, including fielding first pass inquiries and coordinating more detailed answers across product, data security, systems integration and other technical teams during the evaluation.
- Sales Collateral: Collaborate with Marketing to create specific collateral when required to better explain our solution in a prospects environment.
- Success Transition: Ensure accurate contract details that align with customer expectations, effectively document priority wins and use cases, and ensure a successful transition to our Customer Success (CS) teams. Making sure we exceed expectations at every step of the way.
- Product Feedback / Education. You are at the intersection of product and sales. Be the voice of the prospect to our product team and also the voice of the product to our sales and marketing teams. Document key product feedback for our product team and augment our product team to train our sales team on new product capabilities.
Required Skills and Qualifications
- Endless curiosity. If you re not a self-driven learner who loves untangling complex problems, this isn t the role for you.
- Contracts expertise. It s essential to understand how contracts work and how contracts get signed and managed in organizations.
- Storytelling. Ability to actively listen and capture a prospects attention via product demonstration, while adapting to customer cues and preferences.
- Technical proficiency. While you don t have to be overly technical, you do need to be effective at fast, self-driven learning of new technology and be comfortable tinkering with PoC systems to make modifications.
- Problem Solving. You must be excellent at first understanding our customers challenges and second creatively solving those challenges using our technology.
- Executive Communication: Comfortable communicating with General Counsels, CFOs, CIOs and Revenue Leaders at mid-market enterprises.
- User Empathy. It s essential to build a level of understanding of our prospects world and help them see a better path.
- Value Orientation. Often our prospects look to us to help them make the case for change internally, either in the form of an ROI or more subjective impact statements. You must be comfortable engaging different stakeholders to help them build this case and always remain oriented to the impact on the prospects business.
- Detail Oriented & Organized. Often you will be managing dozens of cycles at different stages simultaneously. Must be self-organized and write detailed notes to communicate internally and externally while hitting all sales milestones.
- Revenue Comfortable. While not a quota carrying role, this role is the lynchpin of our selling processes. Must be comfortable with new revenue generated as a KPI.
- Integrity. While revenue is a KPI, it s essential that this role pushes back in terms of what we sign up to deliver. At the end of the day, we are a company who does what we say we will do and you must have the confidence and expertise to navigate any issues.
Skills and Experience
- Minimum of 3 years experience working with contracts in a law firm or corporate legal department. Must have experience reviewing and negotiating contracts.
- Law degree, Paralegal or Legal Ops experience preferred
- Ability to review contracts and speak about key concepts with GCs and other legal professionals
- Excellent client-facing skills, compelling personality and experience in dealing with client and technical teams as well as experience in presenting to C-level executives.
- Ability to work autonomously while being effective within a highly driven organization.
- Solid oral, written, presentation, and interpersonal communication skills.
- Ability to present technical concepts to both technical and non-technical audiences.
- Ability to work as part of a team to solve business and technical problems in varied departmental environments.
- Intrinsically self-motivated with a strong work plan and self-development skills.
- Ability and willingness to work in a fully remote environment.
- Knowledge of CRMs is a plus.
- The ability to travel up to 25% of the time
About Pramata
Pramata is on a mission to radically simplify contract management. That means turning frustrating, complex contract management efforts on their head and disrupting a high-growth industry. Pramata takes care of the heavy lifting by combining leading AI-powered technology and contract experts to deliver a radically simple end-to-end contract lifecycle management platform. Pramata has helped solve contract management for some of the largest companies in the world, including Comcast Business, McKesson, FICO, Callaway Golf, Novelis, and ICE.
#J-18808-Ljbffr