Job Details
** Front Desk Receptionist**
**Job Category****:** Administration **Requisition Number****:** FRONT01197 Showing 1 location **Job Details**
**Description**
**Front Office Responsibilities:**
**Patient Check In:** Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to Hanger compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks.
**Patient Check Out:** Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments, timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system, coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information.
**Requirements for Medical Front Office Admin:**
At least 3-5 years of medical front office experience
Must have insurance verification/authorizations/checking benefits and eligibility experience
Must have EMR - **EPIC PREFFERED**
Must have collection knowledge of co-pays/co-insurances/deductibles and posting payments
Must be energetic and upbeat with outgoing personality
Must have excellent communication and customer service skills
This position comes with a generous benefits package, including, medical, dental, vision, prescription, Paid Time Off, 401K and supplemental insurances. EOE
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