Job Details
Job Type
Part-time
Description
Gateway has an opening for a Part-time evening Administrative Support Coordinator who provides administrative and operational support to outpatient programming. This position reports to an Outpatient Manager.
Responsibilities
- Processes patient evaluations, admissions, and discharges in Electronic Health Records.
- Assists in scheduling individuals for services with Electronic Health Records.
- Greet visitors and patients and notify staff as people arrive for appointments.
- Completes word processing, data entry, and filing duties.
- Trains new administrative staff in office procedure and electronic medical record use.
- Monitors patient liability and payment rate, including tracking patient liability, reminding patients, and referring nonpaying patients to site manager. Also, accepts patient liability payments and makes bank deposits.
- Coordinates and processes patient drug screening.
- Answer multi-line phone in a professional and pleasant manner, screen, and correctly direct calls to the appropriate staff.
- Answer visitor inquiries and provide basic information as to services and programming.
- Perform clerical duties as needed.
- Audits patient charts, including admissions and discharges.
- Supports operations of doctor/nurse day, including scheduling appointments, authorization and ordering of patient medication, and communication with pharmacies.
- Orders supplies needed for office operations.
- Ensures office equipment is functional and take responsibility for smooth functioning of office.
- Generates and responds to correspondence.
- Maintain neat and organized appearance of the lobby and front desk area.
- Supports site medical records, including maintaining patient records and finalizing patient record after discharge.
- Attends site and operations meetings as needed.
- Performs related duties as needed.
Knowledge, Skills, and Abilities- Strong communication and organizational skills
- Solid computer proficiency and experience
Requirements
Basic Requirements- High School diploma or GED.
Preferred Requirements- Post high school, business or professional school graduate.
Additional Requirements- Pass PA Criminal Background Check
- Obtain Child Abuse and FBI Fingerprinting Clearances
- Pass drug screen
- TB Test
- Obtain/First Aid Certification
Work Condition- Drug and Alcohol Rehab Center
- Office-based
GATEWAY IS AN EQUAL OPPORTUNITY EMPLOYER M/F/V/D