Job Details
Job Description
This is a 1-year temporary assignment, eligible for all Stamford Health Benefits
The Revenue Cycle Assistant is responsible for supporting the Accounts Receivable team focusing on:
- Billing Operations: entering, updating and removing charges based on superbills, spreadsheets, or other types of encounter forms; and reconciling charge batches
ResponsibilitiesBilling Operations Focus:- Accurately batches and enters charges relegated for manual entry within 3 business days of receipt.
- Reconciles each manual charge batch through established control mechanisms.
- Verifies that hospital-based charges are linked to eligible insurance plans.
- Effectively batches and assigns reason codes to correspondence within 3 business days of receipt.
- Coordinates account resolution with the Accounts Receivable team when appropriate.
Relevant to Each Focus:- Accurately documents patient accounts of all actions taken.
- Establishes and maintains a professional relationship with all SHMG staff in order to resolve problems and increase knowledge of account management.
- Maintains standards set by management.
- Apprises management of concerns as appropriate.
- Informs management, as appropriate, regarding backlogs and time available for additional tasks.
- As necessary, negotiates a work improvement plan with management to raise work quality and quantity to standards.
- Completes additional projects and duties as assigned.
Qualifications- High school graduate required.
- Experience working in a multispecialty group practice, healthcare system with an ambulatory focus, or academic medical center preferred.
- Passion to learn new subjects such as clinic operations related to patient registration, referrals, and cash collections.
- Basic computer skills, including Microsoft Windows programs and database program applications preferred.
- Moderate to advanced data entry skills and ability to use 10-key by touch with high accuracy rate.
- Ability to communicate effectively in written and spoken English.
- Demonstrates effective communication and interpersonal skills with a diverse population.
- Demonstrates the ability to carry out assignments independently, work from procedures, and exercise good judgment.
- Demonstrates the ability to maintain the confidentiality of all records.
- Demonstrates excellent customer service skills, including telephone interactions.