Job Details
Want to be part of the next Marketing Technology Rocketship?
We are partnered exclusively with a cutting-edge marketing analytics platform, backed by renowned investors with notable exits such as Deliveroo, Airbnb, and Snap. With significant investments, they have achieved remarkable success, achieving 100% YoY growth primarily with inbound leads.
Recognized with industry awards and a 4.8 rating on Capterra & G2, their platform is revolutionizing marketing analytics by providing comprehensive visibility and customizable dashboards without the need for a data analyst!
They are looking for a Customer Success Manager with experience working with CMOs and VPs Marketing, helping them to get the most out of MarTech SaaS products.
Responsibilities:
- Cultivate relationships with Mid to Enterprise level customers, demonstrating & enhancing the value proposition of their marketing analytics platform.
- Drive success with the product via QBRs and regular customer strategy meetings
- Collaborate closely with internal teams to ensure seamless onboarding and ongoing support for new clients.
- Stay abreast of industry trends and competitor offerings, providing valuable insights to inform product development and sales strategies.
- Strong technical ability with customer-facing communication skills.
Requirements:
- Experience working with marketing technology or sales technology SaaS
- Strong understanding of marketing software and the challenges faced by marketing leaders in attributing ROI.
- Exceptional communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
- Self-motivated and results-oriented, with a passion for driving business growth and delivering exceptional customer experiences.
- Ability to wear many hats, with pre-sales and post-sales responsibilities
Benefits:
- Competitive salary with uncapped commission structure.
- Equity in a high-growth startup with significant potential for exit.
- Opportunities for career advancement and professional development in a dynamic and innovative environment.
- Vibrant office culture in a major metropolitan area, with regular team outings and events.
** This role will be in-office 5 days a week in the San Francisco Bay Area **