Job Details
RESPONSIBILITIES:
- Provide technical leadership, use networking and operating systems aptitude, and act as a project manager
and escalation resource for all technical tasks. - Participate in kickoff meetings, build solution implementation roadmaps, and collaborate with Project Managers, Technical Leads, and Senior Engineers to ensure successful execution of project plans, as
required by customers. - Research and analyze current industry best practices, new technologies, and information security
developments that aid in the detection and mitigation of critical deficiencies. - Stay informed on the latest industry trends and solution capabilities and establish best practices and policies
for network system design and implementation. - Create and/or evaluate technical designs for customer systems, develop test plans, build a proof of concepts
and participate in design reviews to ensure alignment with customer's business requirements. - Drive post-project debrief sessions, archive intellectual property and transfer knowledge to Sales, Engineers,
Managed Services, Technical Architects, and other teams. - Provide leadership, mentoring, coaching, career development and feedback for performance management to a
highly technical team. Assist our sales engineering teams by providing technical input, design consultation. - Oversee strategic planning, creation, execution, and completion of projects that align with the business needs,
continuity, and growth. Ensure project milestones and goals are met promptly and effectively. - Act as the highest escalation point within the engineering department for chronic or unknown network issues.
Measure and report on network capacity, health, and performance. - Communicate progress updates timely and effectively to stakeholders and service partners as appropriate.
- Direct leading-edge practices, tools, and technology heavily leveraging automation.
- Design and build leading-edge proof-of-concept (POC).
- Support multiple ongoing projects while collaborating with your team to prioritize key tasks and milestones.
- Maintain and create documentation templates, including Design and AS-Built documentation.
- Build understanding of Cisco technologies across networking, collaboration, cloud, IoT and security.
- Other duties as required or assigned.
MINIMUM QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of
experience, education, and training - At least five years' experience with network and infrastructure technologies in service providers or large-scale networks
- Detail-oriented, organized, inquisitive, and open to learning from all sources
- Experience with all aspects of the system implementation process of system design, configuration, customization,
integration, testing and support - Experience designing, developing and deploying Triple Play Service Provider Architecture and/or large enterprise networks
- Strong understanding of technical troubleshooting methodology
- Ability to collaborate with cross-functional teams in a high-pressure environment to ensure deadlines are met post-sale
- Natural collaborator with the ability to rally internal and external partners to a cause
- Deadline-driven with the ability to multi-task and manage change with shifting priorities.
- Must be able to provide own transportation to various locations in organizational service area
PREFERRED QUALIFICATIONS:- At least eight years professional experience working in large-scale networking environments or service provider
- At least eight years' experience with internet routing protocols and concepts, and network operating systems such as Cisco IOS and Junos
- CCIE Service Provider/Data Center/Enterprise; Automation via Bash/shell scripting and Perl/Python programming
- Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis
- Excellent IP networking fundamentals and extensive experience in the application of IP protocols
- Experience with major router platforms (specifically with Cisco ASR 9000 Series and Juniper MX/PTX Series)
BENEFITS:
- We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
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