Job Details
Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person's Cruise in contrast to mainstream cruises.
With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Cond Nast Traveler in the publication's 2022 Readers' Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World's Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.
Assistant Housekeeping Manager
US-Mississippi River
Full-time employment: Earn up to $65,000-$75,000 annually. All crewmembers receive a generous employee benefits package, including health insurance.
ROLE OVERVIEW
As part of our Mississippi Housekeeping team your job is to monitor cleanliness and inventory levels and oversee a variety of housekeeping functions, to ensure the smooth running of the daily operation of the department onboard in accordance with Viking's STAR Service Standards. You will report to Housekeeping Manager.
WHY JOIN VIKING?
Elevate Your Career
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:
* Paid training program in skills and approach to premium hospitality services
* On-the-job coaching to help you advance rapidly
* A lifelong network of hospitality professionals
Onboard our ship
* Lodging (shared cabin with 1 other crewmember), meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
* Travel to/from the ship provided by Viking
* Crew-only deck and dedicated recreational activities
Benefits year-round, on and off the ship
As a full-time employee, you are eligible for benefits such as:
* Viking pays for and provides more, better coverage: Health, vision, and dental insurance with very low premiums (some plans are fully paid by Viking)
* Referral program & retention bonus
* 401k savings plan with company matching all your contributions with an additional 4%
WHAT YOU WILL DO ON BOARD
* Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in housekeeping areas and guest staterooms
* Willing and able to work 12 weeks straight on the ship followed by 4 weeks vacation for leadership roles. Additionally for Puerto Rico Candidates the rotation will be 16 weeks on/4 weeks off (Schedule & rotation may flucuate depending on occupancey and staffing needs)
* Monitor and maintain inventory levels of supplies for staterooms and lockers
* Resolve guest-related issues and special requests
* Lead and support a multi-cultural team to maximize crew satisfaction and productivity
* Ensure compliance with safety and security procedures and participate in onboard training and inspections, as well as comply with all public health policies
ABOUT YOU
* 2+ years' experience as an Assistant Housekeeper or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage
* Team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail
* Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards
* Excellent knowledge of all public health policies
* Business Administration or Hotel Management degree is preferred
MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:
* U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
* Ability to satisfactorily pass a pre-employment drug test. This includes testing for marijuana and other controlled substances. We are a Drug-Free and Alcohol-Free workplace
* Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.