Job Details
** Inside Sales Representative - Woodstock, AL**
** Woodstock, Alabama, United States thyssenkrupp Materials NA Inc.**
** Your responsibilities**
Summary of Position:
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.
**General Responsibilities:**
* Order entry and releases
* Managing customer bill of goods
* Coordinate internal and external processing
* Communicate via phone, fax and e-mail with internal and external customers
* Build and maintain customer relationships
* Provide customer service, responding in a timely manner
* Communications with Management/Outside Sales to keep account information current
* Occasional customer visit
* Responsibilities include but are not limited to the above
**Account Management including:**
* Planning/controlling inventory in accordance with customer forecasts and company turnover goals
* Delivery scheduling and expediting
* Price maintenance and updating
* Growth of market share
* Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
**Qualifications:**
Minimum Requirements:
* Product knowledge in Aluminum/Stainless Steel is a plus
* At least 2 years Inside Sales or Customer Service experience
* Excellent computer skills, including Excel, Word and Microsoft Outlook
* Interpersonal skills necessary in order to sell, negotiate and close business with customers
* Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
Preferred Requirements:
* Bachelors Degree in a related field or comparable experience
* SAP experience preferred but not required
* Attention to detail in order to evaluate customers accounts and orders
Development Training and education programs to help you develop professionally and personally. Compensation & benefits Fair working conditions and competitive pay are an important basis for us. Creative leeway We offer a work environment in which you can try out new solutions in a no blame culture. Development Training and education programs to help you develop professionally and personally. Compensation & benefits Creative leeway We offer a work environment in which you can try out new solutions in a no blame culture. ** Important to us**
**Health & Safety**
Highest health & safety standards and a wide range of health promotion and healthcare activities. **Pension**
We have various financial models to give you individual support. **Collaboration**
Collegiality is of huge importance we treat everyone with respect and appreciation. **Development**
Training and education programs to help you develop professionally and personally. **Compensation & benefits**
Fair working conditions and competitive pay are an important basis for us. **Diversity**
We promote an open and tolerant work culture. **Work-Life Balance**
We guarantee regular working hours to support work-life balance. **Creative leeway**
We offer a work environment in which you can try out new solutions in a no blame culture. **Vacation and paid time off**
Paid vacation, sick leave and personal days. **Sustainability**
We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency. **Onboarding**
Individual and personal support to help you get started in your new job. **Step 3**
**Review by functional department**
Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.