Job Details
Summary of Position: Manage and control logistic arrangements and customer support
Essential Duties and Responsibilities (other duties may be assigned)
Whether working remotely, or in the office; employees are expected to work productively during daily operations.
Communicate and support customers at a senior level which includes problem solving, monitoring, and attending meetings when necessary
Oversee staff and trouble shoot daily operational issues
Maintain compliance with corporate, state, and federal regulations
Vendor selection and management
Support Director with various functions
Assist Director with developing annual budgets
Performance of accounting duties such as bill paying, invoicing, and collections
Monthly reporting
Review vendor invoices and payment details for accuracy before approving
Support supervisors and staff in daily activity to expedite response time to customers as needed
Support company marketing functions
Provide insight into new logistics technologies, and skill sets
Represent the company in a professional manner
Set goals for staff and confirm results
Urgent report, or reporting as directed on various issues
Supervisory responsibilities:
Recruiting, interviewing, and selecting well-qualified staff when necessary
Terminate employees when necessary
Addressing performance concerns in a timely manner
Delegate and execute administrative duties
Administrative tasks such as approving time sheets, paid time off and monitoring overtime
Conducting performance appraisals for direct reports
Abide by Human Resources policies, procedures, practices and lead by example
Provide training whenever necessary to staff
Create presentations, hold, and run meetings for staff
Maintain positive employee engagement and actively manage staff
Qualifications
Experience dealing with various issues that may arise in the logistics process
Knowledge of Customs Border Protection (CBP), Federal Maritime Commission (FMC), Non-vessel Operating Common Carrier (NVOCC), Partnered Government Agency (PGA), and all modes of global transport
Ability to interpret import and export laws, policies, and regulations
Experience dealing with different personalities
Familiar with compliance matters involving government regulatory, logistics, and inventory matters
Extensive computer skills, mathematics, written, and oral communication skills
Ability to travel to support customers
Education and Experience
Bachelors Degree in Business or Supply Chain Management
At least 10 years experience in logistics and 5 years experience supervising
Proven leadership abilities based on work experience
ERP/TMS experience
Additional Skills and Abilities
Skills/Abilities
Highly organized, excellent problem-solving skills, superior follow-up skills, quick learner and self- motivated
Computer Proficiency
Proficient in Microsoft Office and experience in SAP a plus.
Language skills
Secondary language a plus
Mathematical skills
Superior math skills, including conversions
Reasoning ability
Ability to analyze different problems and find solutions
Certificates, Licenses, Registrations
HAZMAT certification is a plus, TWIC card
Physical Demands/Work Environment
Physical Demands
Sitting for long periods
Work Environment
Office environment
Ability to travel domestically by airplane or by car
External inventory checks
Job Type: Full-time
Salary: $80,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person