Job Details
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
DUAL North America, Inc. is seeking a
Claims Administrative Assistant
About the role:
DUAL North America, Inc. is seeking a Claims Administrative Support Specialist for the Claims Divisions. The Claims Divisions handle claims reported under policies issued through the underwriting divisions of Dual North America, including Commercial Property, Commercial Auto, General Liability, Transactional Risk and Crisis Management/Product Recall programs. This position would be a support role to assist the Claims Divisions with performing administrative duties such as establishing new claims, responding to agent/broker inquiries, and assisting the claims adjusters with vendor communication, payment of expense invoices, sanction screening, file closures and other administrative tasks related to the handling and maintaining of claims. Additionally, this role would assist the Claims Operation Manager on special projects and perform other related duties assigned or requested by Claims Divisions, as assigned.
Location: Hybrid/Remote
Hourly amount: $25-$30/hr.
Essential Functions:
- Provide assistance to the Claims Divisions personnel and back up support as needed
- May assist with claims setup and entry, electronic imaging or indexing, preparation/entry of claims transactions, and file closing
- Updates claim files and maintains, corrects and/or updates data using office technology.
- ISO/Medicare screen and processing claims via mail
- Learns to perform claim processing and payment functions for one or more lines.
- Assist with project management and development
- Performs other related duties as required or requested.
Job Requirements (education, experience, skills): - Bachelor's degree preferred
- Possess strong communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
- Proficiency with MS Office including Word, Excel and Outlook
- Working knowledge of claims processes, regulations, and procedures is highly desirable.
- Excellent written and verbal communication skills.
- Strong organizational and administrative skills
- If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.
What we offer:A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
About DUAL NA:DUAL is the leading underwriting organization in the US and part of an international insurance organization with operations in 45 countries across the world. DUAL offers commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 500 employees in 14 offices across the US, and we are continuing to grow. DUAL is committed to building a balanced business and contributing to a sustainable world. At DUAL, we believe our people are our greatest assets, espousing entrepreneurialism and innovation in an environment where new insights are encouraged.
Our culture: People FirstOur core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
EEO Statement:We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
What we offer:A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement:We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.