Job Details
Our company is hiring a Customer Service Representative to support our rapidly growing customer service, marketing and sales team. We are looking for an individual that has amazing leadership skills, a dynamic personality that can run a team, make great connections, and have an impact in the community. We provide training in professional representation and mentorship.
Customer Service Representative Responsibilities:
- Outreach to customers in local target market to increase customer base
- Completes a full assessment of consumer needs and passes lead info to a senior sales team member for closing
- Monitors and evaluates customer conversion and satisfaction
- Work with other team members to determine the necessity of targeting locations that are in high demand for our services
- Maintains accurate record keeping via a customer database and account management
- Other duties as assigned by the center director and program directors
We Provide Extended Training In:
- Mentoring others
- Professional Representation
- Community Outreach
- Building connections with participants
- Organizational planning and event coordinating
- Public Speaking
- Program development
- Team building
- Brand Regulation/ Approach
- Target Audience Research