Job Details
At Platinum Filings, reliability, efficiency, and transparency are at the core of every service we provide. Our mission is to exceed expectations, providing unparalleled turnaround times without compromising quality. Innovation is at the core of our services, and our leadership brings invaluable insight and expertise to our clients. We stay ten steps ahead to make the impossible possible. We re here to make you successful and enable you to make the right decisions with confidence.
About the job
We are looking for someone to join our Delaware team as an Customer Service & Fulfillment Specialist. No experience needed. We will train the right candidate.
Schedule
Hours are Monday to Friday 9:00 am to 5:30 pm or 11:00 am to 7:00 pm with 30 minute lunch break. We are also open to other 8 hour shifts that start and end later to help out with evening coverage.
Responsibilities
- Create a first-class experience for each client and answer questions they have thoroughly and efficiently via phone and/or email
- Processing clients quotes and orders and entering them into our system
- Pulling good standings and charters from DCIS and other state agencies.
- Filing and preparing paperwork and submitting to DE DCIS system or other appropriate agency/location
- Processing Service of Process and filing annual reports
- Order processing including typing, editing, and proofreading of documents, charging payments, scanning and attaching documents
Requirements
- Candidates should be extremely organized, detail oriented and have exceptional communication skills.
- Strong writing abilities and strong command of the English language a plus
- Proficiency with Microsoft Office Suite and general computer literacy; e.g., customer databases)
- Strong multitasking ability to manage multiple priorities and orders
- Demonstrate strong interpersonal skills with a positive personal and professional image
- Ability to handle stressful situations with poise, understanding and tact
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance