Job Details
** Service Coordinator, Customer Experience**
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New * Based out of Pella, Iowa
* Full-time
* Remote/hybrid work available within first 90 days of employment
* $17 hourly starting rate paid each Friday
* Medical/dental insurance coverage beginning the first of the month after date of hire, as well as flexible spending and health savings account options
* Paid holidays and vacation time
* Annual Incentive Plan
* 401k Profit Sharing - Pella will give back a portion of pre-tax profits to add to your retirement portfolio
Customers require immediate assistance when calling, and some calls are quicker to coordinate and tackle than others. Your willingness to get the job done for them in a timely way ensures their trust that you are fully capable to handle any situation. * Stay busy. You and your team are engaged in customer interactions your entire shift, solving problems and answering inquiries about service and products for individuals from all backgrounds.
* Flexible shift. Depending on your schedule, shift times will vary to ensure we meet customer needs.
* Career advancement. There will never be a dull moment when it comes to learning new processes and building your portfolio to be a driven and successful customer coordinating expert.
* Team Environment. Working in a team-based environment, you will be collaborating each day to solve issues, learning more for yourself each day to educate and drive results for all customers.
* Great benefits to suit your life and any bumps along the way Pella has your back!
**SPECIFIC RESPONSIBILITIES include the following.** *Other duties may be assigned.*