Job Details
**GENERAL PURPOSE** $18.73 -$19.51 PER HOUR
The purpose of this position is to assist the Bakery Manager with keeping the bakery department running properly and profitably. This person will be responsible for knowing all aspects of the bakery, being able to fill in for any position when necessary and will train new bakery associates, all while providing exceptional customer service. This person will also assist in determining production and inventory levels for the bakery.
**ESSENTIAL DUTIES & RESPONSIBILITIES**
Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services the bakery provides
Responsible for maintaining the appropriate product assortment and inventory levels for the bakery
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance
Delivers excellent customer service to all customers
Performs the following duties alongside the Bakery Manager or in the Bakery Managers absence:
Ordering product and creating production sheets to meet the needs of the bakery based on past and projected sales
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Communicates openly and frequently with Store Director, Bakery Manager and Bakery Sales Director
Ensures company standards for safety, sanitation and productivity are maintained.
Writing the bakery schedule to ensure coverage and meet labor goals
Quarterly inventory of all bakery products
Teaches, mentors and educates associates to help them be successful members of the team
Active member of the Safety Committee which helps insure the safety of both Customers and Associates
Provides honest, direct and constant feedback to associates regarding their performance and areas of improvement
**MARGINAL DUTIES & RESPONSIBILITIES**
Performs other job-related duties as assigned
**NATURE OF WORK CONTACTS**
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
**TRAINING & QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A high school diploma or GED and some college education are preferred; 1 year of bakery experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
Current Food Handlers Permit
Enjoys working with and handling bakery products
Enjoys cooking and eating a variety of bakery products
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for ones own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused and consistent
Ability to work weekends, evenings and holidays
**PHYSICAL/SENSORY DEMANDS:**
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location