Job Details
**Host Person - Nightlife**
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**Location:** Las Vegas, Nevada, US The primary responsibility of the Host Person Nightlife is to be the first and last point of contact with Hotel/Casino guests and is responsible for greeting, seating and saying goodbye to guests while providing unmatched service in every interaction.
All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.
****Essential Duties & Responsibilities:****
* The Host Person is responsible for providing exclusive guest service
* Maintains consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standard
* Greet, seats and then says goodbye to the guest upon their departure by using the guests name when known, and encourages them to return
* Assisting guests with reservations via phone and in person
* Maintains reservation list and negotiates table minimums based on volume and demand
* Communicate reservation and guest requests with the cocktail servers
* Assisting Manager with table management to maximize seating
* Assisting guest with special requests
* Addresses guests in a warm, friendly, positive and professional manner at all times.
* Ensure that all controls with respect to alcohol consumption are adhered to at all times i.e. notifying management of intoxicated guests, etc.
****Additional Duties & Responsibilities:****
* Consistently maintain a professional, neat and well-groomed appearance, posture and hygiene adhering to Company appearance standards and the theme of the venue
* Fashion and style should stay current and in line with current fashion standards and trends as deemed by management.
* Provide accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian and Palazzo services, features, attractions, promotions and special events
* Safety is an essential function of this job.
* Consistent and regular attendance is an essential function of this job.
* Performs other related duties as assigned.
****Additional Duties & Responsibilities:****
**Company Standards of Conduct**
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.
****Additional Duties & Responsibilities:****
****Minimum Qualifications:****
* 21 years of age.
* Proof of authorization/eligibility to work in the United States.
* High School Diploma or equivalent.
* Ability to communicate clearly and effectively in English, both in spoken and written form.
* Must be able to obtain and maintain an Alcohol Awareness (TAM) card, Food handlers (HTLH) card and any other certification or license, as required by law or policy.
* 1 year work experience as host person in a sophisticated, high-end ultra-lounge or restaurant preferred.
* Modeling experience a plus Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system) and food/wine service knowledge.
* May be required to wear up to 4 inch high heels.
* Requires the ability to multi-task, work efficiently and within a team environment.
* Must have a basic knowledge of attractions/restaurants in the Las Vegas area and provided by The Venetian and The Palazzo.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends and holidays.
****Physical Requirements:****
Must be able to:
* Physically access all areas of the property and drive areas with or without a reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
* Must be able to stand or walk a minimum of an eight hour shift wearing high heels.