Job Details
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Purpose
The main responsibility of a Server is to extend hospitality through prompt, courteous service that you provide to each of our guests. We want you to make our guests feel as if they were in your own home. Providing World Class Service to each and every guest is what sets us apart from all of our competition. The Server is responsible for providing an overall exceptional guest experience to help maintain and attract new guests. They are responsible for suggestively selling the menu to guests, a full understanding of operational standards, policies and procedures. It is important that the Server can effectively demonstrate these standards, policies and procedures. The Server must provide instant guest recognition and satisfaction, maintain excellent service standards, top-quality food and follow all Health Department guidelines and codes. They will also be key drivers in continuous sales that increases and maximizes profits.
Duties
Providing exceptional guest service
Responsible for overall sales
Focusing on overall Guest Experience and ensures every guest receives a personalized experience that caters to their needs
Ensuring all food and beverage is prepared to standard before served to guests
Responsible to meet all Health Department and TAM regulations and maintain standards
Maintain cleanliness of the restaurant
Assist team members if needed
Any and all other responsibilities given within the scope of the job description
Skills/Qualifications:
Required
Must have a high school diploma or equivalent
2 to 3 years of serving experience preferred in a fast paced, high-volume restaurant
Must demonstrate honesty and integrity inside and outside the workplace
Ability to obtain and maintain food handler's certification card and TAM
Must be able to lift 45 lbs
Excellent customer service skills
Must strive for 100% customer satisfaction
Familiarity with Aloha POS system is preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!