Job Details
** Retail Associate Manager**
**Job Category****:** Sales **Requisition Number****:** RETAI004494 Showing 1 location **Job Details**
**Description**
**RESPONSIBILITIES for a Retail Associate Manager**
* Coach associates in building relationships with customers and understanding their needs.
* Provide Retail Store Manager with feedback and solutions to improve customer service and sales results
* Ability to handle multiple priorities and customers.
* Know and use the store systems to support the Customer Experience
* Utilize tools and resources to grow internal talent to the next level.
* Build skills and successes through continued coaching and performance assessment conversations.
* Maintain appropriate documentation of Performance Improvement Plan for Human Resources.
* Maintain a neat clean organized store environment at all times.
* Keep abreast of the rapidly evolving T-Mobile technology. Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them.
**QUALIFICATIONS of a Retail Associate Manager**
* BA/BS degree or equivalent education through work experience
* Track record of high personal performance
* Wireless or telecom-related background required
* Some experience performance managing commissioned sales teams
* Some coaching and development skills
* Operational and financial performance management know-how
**Benefits**
Medical (Cigna), Dental, Vision, 401K (after 6 months), PTO, Employee Assistance Programs, 75% discount T-Mobile phone service up to 5 lines and AFLAC, Short Term Disability, "Kashable" Loan Assistance, Pet Insurance and so much more!
*In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Express is unable to provide employment visa sponsorship for this position at this time.*
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