Job Details
Job Type
Full-time
Description
United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose
Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural, compact construction, and turf equipment. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman.
Responsibilities
Performs diagnostics and repairs on John Deere equipment and technology
Mentors Service Technician Trainees and Service Technicians
Accountable for billable time and assigned work orders
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products
Requirements
Experience, Education, Skills and Knowledge
- Working knowledge of but not limited to cotton pickers, cotton strippers, windrowers, self-propelled sprayers, medium and large row crop tractors, planters, and tillage implements
- Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
- Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
- Experience with the mechanical, electrical and hydraulic systems used in off road, construction, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- Must have an adequate toolset to perform job responsibilities
- High School Diploma, GED, or equivalent experience required; Associates degree preferred
Benefits:
- Competitive Pay
- 401K with company match
- Health Insurance
- Paid Holiday and Paid Time Off
- $1000 annual tool allowance
- 100% paid uniforms
*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.