Job Details
>> Customer Service Team Member Customer Service Team Member Summary Title:Customer Service Team MemberID:400 TMRegional Market:ToledoDepartment:Team MemberSalary Range:Starting at $14.00/hr + commissionLocation:Toledo, OH Description
Meyers Auto Wash, one of the regions award-winning, fastest-growing companies, can offer you just that! We are more than a car wash and are looking for individuals interested in Growing With Us!
**We are currently hiring part-time Customer Service Team Members throughout the {!job-market} market. If you are friendly, highly motivated, and enthusiastic about representing our award-winning Meyers Auto Wash, we invite you to come and Grow With Us! Great opportunity for students and other individuals needing supplemental income.**
**Primary Duties Include:**
* Greet and exceed customer expectations through long-lasting first impressions
* Enlighten customers on why were the best and different from the rest!
* Educate our customers on the benefits of our Unlimited Wash Club
* Actively engage with customers pre/post wash to ensure 100% satisfaction
* Maintain quality assurance through accurate Quality Control checks
* Comply with all safety protocols and standard operating procedures
* Maintain Disney Perfect standards, sitewide
* Properly address all customer escalations in a calm and collected manner
* Understand and operate basic functional retail equipment (computer, POS, etc.)
* Learn wash process and equipment to expand the knowledgebase
* Further growth through educational/training opportunities
* Perform other related duties as required and assigned
**Journey to Success for Team Member:**
* Be present in the moment with a positive attitude
* Communicate effectively and professionally both with customers and fellow team members
* Strive for excellence in all that you do
* Always lead by example
* Present professional image according to appearance guidelines
* Strive to exceed expectations and maintain accountability
**Traits of the Ideal Team Player:**
* Share success collectively Team Mentality
* Self-motivated
* Driven
* Takes initiative
* Diligent
* Intuitive
* Adaptable
* Accountable
**Physical Requirements:**
* Ability to work on your feet for an entire shift in a fast-paced environment
* Ability to work outside in all weather conditions
* Ability to lift 25lbs
* Ability to smile while doing all of the above!
**Education/Skill Requirements:**
* High school diploma or an equivalent certificate, or currently enrolled
* Ability to work flexible hours including weekends
**Job Type:**
Part-time and Full-time opportunities
**Benefits of Joining Our Team:**
* Competitive wages
* Pay increases through training and growth opportunities
* Monthly incentives and award programs
* Ongoing training and development
* Unlimited Wash Club membership
* 50% off retail items
* Supplied uniforms
* Paid vacation per Employee Manual
**For Full-Time Team Members:**
* Health care benefits
* HSA contribution of $1000 per year (w/qualifying plan)
* Vision, dental & voluntary life Insurance
* 401K Plan with company match
* Educational reimbursement up to $2,500 per year
**Today, the parent company of Express Wash Concepts includes Moo Moo Express (Central Ohio), Flying Ace Express (Greater Dayton), and CLEan Express (Greater Cleveland). With over 30 locations in operation by the end of 2020 and continued projected growth of over 25% each year, Express Wash Concepts is nationally recognized as a Top 25 car wash and in 2020 was named to the Inc. 5000 list of Americas fastest-growing private companies.
We are proud to offer our customers a fast, high quality, fun, and eco-friendly car wash at a great value! We recycle our water, use all high-efficiency equipment and biodegradable soaps to ensure the lowest environmental impact. Our high tech Envirosoft equipment gently and effectively cleans our customers cars to a showroom finish.
We strive to provide our customers with exceptional customer service and the best wash experience possible. In turn, we offer our valued Team Members the opportunity to learn and thrive in an environment where hard work and effort is noticed and appreciated. Our goal is to create lifetime positions for lifetime employees! In addition to offering some of the best entry-level wages and benefits in the service industry, we grow great people by offering career opportunities that teach important, transferable life skills including financial management, customer service, production, and mechanics. We pledge to hire people to grow with our Company and provide training and ongoing tools so our employees can continue to thrive! Our Certification Path to Success begins at the New Hire level, with the opportunity to earn hourly wage increases and bonuses in as little as 30 days through our chemical, technical, and team member certification programs.**
*Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background check.*
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