Job Details
Business Analyst Role
A. Job Description
Interface with customers to understand user business processes and gather their
functional requirements needed to configure and customize their new Laboratory
Information Management Systems (LIMS). Document system processes and procedures
for customers requirements and functionality needs. Working either independently or with other members of the Professional services team, to analyze and resolve technical project issues, surrounding functional and design
requirements.
B. Primary Job Objectives
Gather, develop, and document functional business requirements for customer projects.
Transform the user requirements into functional requirements leveraging the
both LabVantage architecture and functionality
Interfacing with Designer and, if necessary, Solution Engineers to ensure the
functional requirements and solutions are properly transferred for
configuration/development. Review project construction throughout the lifecycle
of the project.
Interface with Project Management to ensure strong communication regarding
timelines, deliveries, project issues and changes are addressed.
Provide assistance and guidance to the customer in adding master data to the
configuration prior to or during the implementation.
Act as a consultant on projects to ensure each system is configured with a high degree
of quality and follows the best practices for the specific industry
Act as a Subject Matter Expert on the domain
Conducting and facilitating customer workshops for information gathering
Preparation of functional requirements specification (FRS). Ensure that the
proposed FRS and corresponding design is inline with the number of consulting
days for the project.
Provide day to day contact for the customer during implementation.
Provide input to the Project Manager on any change orders that may be requested by the
customer.
C. Job Qualifications
Must have at least a Bachelor s Degree, 3-5 years of experience interfacing with customers in a consulting
environment
2-3 years of experience in performing business analysis and/or process re-engineering
Must possess knowledge of LabVantage product and/or LIMS domain
Must possess strong technical documentation and organizational skills.
Must be able to facilitate customer workshops and elicit requirements
Must possess strong communication skills including written and verbal
Working with a geographically distributed team including in different countries/time zones is a plus.
Approximately 20% travel
About us?
A recognized leader in enterprise laboratory software solutions, LabVantage Solutions dedicates itself to improving customer outcomes by transforming data into knowledge. The LabVantage informatics platform is
highly configurable, integrated across a common architecture, and 100% browser-based to support hundreds of concurrent users.
Deployed on-premise, via the cloud, or SaaS, it seamlessly interfaces with instruments and other enterprise systems enabling true digital transformation. The platform consists of the most modern laboratory information management system (LIMS) available, integrated electronic laboratory notebook (ELN), laboratory execution system (LES), scientific data management system (SDMS), and advanced analytics; and, for healthcare settings, a laboratory information system (LIS).
We support more than 1500 global customer sites in the life sciences, pharmaceutical, medical device, biobank, food & beverage, consumer packaged goods, oil & gas, genetics/diagnostics, forensic, and healthcare industries. Headquartered in Somerset, NJ, with global offices, LabVantage has offered its comprehensive portfolio of products and services to enable customers to innovate faster in the R&D cycle, improve manufactured product quality, achieve accurate record-keeping, and comply with regulatory requirements for four decades.
For more information, visit labvantage.com.
LabVantage Solutions Inc. is an Equal Opportunity/Affirmative Action Employer and all
qualified applicants will receive consideration for employment without regard
to age, race, color, religion, sex, sexual orientation, gender identity or
expression, national origin, disability status, protected veteran status, or
any other characteristic protected by law.