Job Details
Hiring Company:
Mid-Atlantic Specialties, LLC
Overview:
The Deli Trainer plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.
Job Description:
Essential Functions
* Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
* Itemized check-in of delivered goods with a customer representative
* Complete bi-weekly customer inventory
* Create bi-weekly orders based on established inventory levels
* Pull credits, create out-of-date memos, and issue customer credits
* Complete merchandising resets and recommend opportunities for cross-merchandising
* Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
* Complete additional activities or special projects as assigned
Minimum Requirements
Job Requirements
* High school diploma or equivalent; including basic math and reasoning
* Ability to speak and read English
* 3-4 years of experience in Deli Operations, customer service, sales, warehouse, or similar role
* Basic computer skills
* Deli scale operation and sanitation
* Slicer use, maintenance, and cleaning, Proper slicing technique, product wrapping, and handling
Physical Requirements
* Ability to stand for a minimum of 4 hours
* Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
* Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
* Ability to work in a refrigerated/freezer environment
Training and Certification Requirements (Provided)
* Product knowledge and customer service
* Company History
* ServSafe certification
Location:
Midlothian, VA
Time Type:
Full time
Department:
Commonwealth Deli Provisions