Job Details
**Description**
*Position at Windsor Communities*
Concierge | - Washington, D.C.
At Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion.
As a Windsor Concierge, you are the first person a prospect or resident meets when they come home. For you, it's not just a job, it's a career and you understand that for our residents it's not just an apartment, it's their home. You love interacting with all types of people have a passion for creating unique experiences.
**Schedule: Monday - Friday 7:00 AM - 3:00 PM**
**Day to Day - the nitty, but not the gritty:**
* Perform all Front Desk tasks
* Respond to all incoming/outgoing telephone calls via switchboard
* Perform guest room administration including registration, cashier, key check in/check out, and billing of outgoing calls
* Provide exceptional and consistent customer service to our residents & prospects
* Provide general information to guests, commercial occupants, and vendors
* Coordinate with doorman as directed by Property Manager
* Perform administrative tasks as needed
* Work weekends to be available when prospective residents are out looking for their new home. 2-3 weekends per month required
**Your Skills show us what you got:**
* Property management/hospitality experience is a plus
* Outstanding communication skills, both written & verbal
* A customer-focused mentality
* Hotel experience is particularly applicable
* A polished, professional appearance
* Ability to multi-task and shift priorities quickly in a fast-pace leasing & sales office
**Perks the good stuff:**
* Vacation & Personal Time plus company observed holidays
* Apparel allowance of $250 provided two times a year
**Our Commitment to You - our greatest asset:** Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you're someone who welcomes responsibility and enjoys getting involved, you'll fit right in.
*Candidates should be aware that Windsor maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be vaccinated by their start date, unless living or working in Arizona, Montana or any other state that prohibits vaccine mandates. Windsor is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.*
Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. **These are required steps in the hiring process.**
*Windsor Property Management Co. is an Equal Opportunity Employer*