Job Details
About the Role
Care coordination is an integral part of comprehensive cancer care that has had a positive impact on how care is delivered to patients. With direction and guidance from the Nurse Navigator, the Patient Care Coordinator role facilitates communication within the interdisciplinary team and the patient to proactively provide individualized, culturally sensitive care that allows patients to have access to quality healthcare through all phases of healthcare experience.
What You'll Be Doing
- Coordinates and completes the utilization of genomics under the direction of physician and Nurse Navigator
- Works under direct supervision and in tandem with the Nurse Navigator to coordinate patient care
- Initiates care coordination services upon diagnosis and continue throughout all aspects of patient care, including survivorship
- Identifies challenges and assists with potential solutions for any barriers to care. Consideration will be given to the patient's values and their cultural, spiritual and social needs
- Under direction of the Nurse Navigator, coordinates appointment needs and schedules appropriately to help expedite the plan of care for the patient
- Appropriately documents all patient interactions and services provided, as required, within the electronic medical record
- Acts as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team and community resources
- Participates in continuous process improvement of patient outcomes, assuring appropriate utilization of resources to increase patient, family and caregiver satisfaction
- Serves as a resource person for internal and external health care providers
- If and when all duties are completed you are able to cross train with MA.
- Performs other duties as assigned
What We Expect from YouTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience- High school diploma
- Certified Medical Assistant (experience working in healthcare setting preferred)
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people.
Mathematical Skills Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer SkillsTo perform this job successfully, an individual should have knowledge of basic computer software.
Other Skills and Abilities - Knowledge of medical terminology to communicate with clinical staff
- Knowledge of health insurance and prior authorization process
- Knowledge of common safety hazards and precautions to establish a safe working environment
- Adapts easily to various environments
- Ability to read and comprehend oral and written instructions
- Ability to follow written protocols, policies and procedures
- Ability to establish and maintain effective working relationships with the patients, families, employees and the public
- Ability to communicate clearly and effectively
- Ability to organize, track and maintain quality assurance
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work EnvironmentThis job operates in a professional lab environment. This role routinely uses standard lab equipment.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TravelTravel is primarily local during the business day. Minimal travel is expected on a regular basis.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, approximately 8 hours per workday. Occasional evening and weekend work may be required as job duties demand.
What We are Offer YouAt U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"
CompassionMake Someone's Day
CollaborationAchieve Possibilities Together
RespectTreat people with dignity
AccountabilityDo the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology PartnersU.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.